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Share Hillsboro’s Proposed Water Rates for 2027 & 2028 on FacebookShare Hillsboro’s Proposed Water Rates for 2027 & 2028 on X (formerly Twitter)Share Hillsboro’s Proposed Water Rates for 2027 & 2028 on LinkedinEmail Hillsboro’s Proposed Water Rates for 2027 & 2028 link
The City of Hillsboro Water Department carefully manages drinking water rates and strives to ensure equity and affordability for all customers, including residential, commercial, and industrial users.
Water rates are designed so all customers pay their fair share based on how they use the City’s water system and how much water they use.
Water rates fund our water system, delivering safe, reliable drinking water to Hillsboro. From maintaining essential infrastructure like pipelines, pumps, meters, fire hydrants and reservoirs, to treating water to quality standards for drinking, to building an additional water supply to benefit our community, water rates ensure your drinking water is there when you need it.
Hillsboro Water is proposing water rate increases for all customers in 2027 and 2028 based on recommendations from the 2024 Rate Study.Community members are invited to provide input on the proposed rates from now until September 18, 2026.
The Utilities Commission will review community feedback before making a final decision on the proposed rates.
The City of Hillsboro Water Department carefully manages drinking water rates and strives to ensure equity and affordability for all customers, including residential, commercial, and industrial users.
Water rates are designed so all customers pay their fair share based on how they use the City’s water system and how much water they use.
Water rates fund our water system, delivering safe, reliable drinking water to Hillsboro. From maintaining essential infrastructure like pipelines, pumps, meters, fire hydrants and reservoirs, to treating water to quality standards for drinking, to building an additional water supply to benefit our community, water rates ensure your drinking water is there when you need it.
Hillsboro Water is proposing water rate increases for all customers in 2027 and 2028 based on recommendations from the 2024 Rate Study.Community members are invited to provide input on the proposed rates from now until September 18, 2026.
The Utilities Commission will review community feedback before making a final decision on the proposed rates.
The City of Hillsboro Utilities Commission and Hillsboro Water Department greatly value input and engagement.
Customers are now invited to learn more about and provide feedback on the proposed 2027 and 2028 water rate increases.
2027 & 2028 Proposed Water Rates
The Hillsboro Utilities Commission are considering three options for the 2027 & 2028 water rate adjustments. The first option will follow the recommended adjustment from the 2024 Rate Study. Options two and three propose a higher adjustment than that proposed in the 2024 Rate Study due to:
Recent high inflation on items, like fuel costs, that were not anticipated in the 2024 Rate Study,
Willamette Water Supply System (WWSS) Industrial Pipeline Project. This project was deferred due to cost increases but is scheduled to resume with Hillsboro’s estimated share at $60-75 million. While Hillsboro Water is exploring a potential grant, it is not a guaranteed funding source.
A smaller increased rate adjustment now will spread out the impact of future rate adjustments.
Three options are under consideration by the Utilities Commission:
Residential Rate Adjustment
Industrial Rate Adjustment
Option 1
4%
4%
Matches 2024 Rate Study recommendation.
Option 2
4%
6.5%
Helps fund the WWSS Industrial Pipeline Project.
Option 3
4.5%
7%
Helps fund the WSS Industrial Pipeline Project and minimizes future rate increases.
Residential Customers
If Options 1 or 2 are approved by the Utilities Commission, the drinking water portion of the monthly utility bill for a typical* residential customer using 6,000 gallons a month would increase by:
$2.24 on January 1, 2027 (from $56.22 to $58.46)
$2.35 on January 1, 2028 (from $58.46 to $60.81)
If Option 3 is approved by the Utilities Commission, the drinking water portion of the monthly utility bill for a typical* residential customer using 6,000 gallons a month would increase by:
$2.53 on January 1, 2027 (from $56.22 to $58.75)
$2.64 on January 1, 2028 (from $58.75 to $61.39)
*About 91% of Hillsboro Water’s customers are residential. About 80% of those customers use about 6,000 gallons of water or less each month.
Other Customer Categories
Customer Category
Proposed Water Rate Increase for Calendar Year 2027
Proposed Water Rate Increase for Calendar Year 2028
Option 1
Option 2
Option 3
Option 1
Option 2
Option 3
Multi-Family Residential
4%
4%
4.5%
4%
4%
4.5%
Non-Profit
4%
4%
4.5%
4%
4%
4.5%
Public Entities
4%
4%
4.5%
4%
4%
4.5%
Irrigation
4%
4%
4.5%
4%
4%
4.5%
Industrial
4%
6.5%
7%
4%
6.5%
7%
Commercial
4%
4%
4.5%%
4%
4%
4.5%%
Community members are invited to provide input on the proposed rates from now until September 18, 2026.
Share 2027 & 2028 Water Rate Online Feedback Form on FacebookShare 2027 & 2028 Water Rate Online Feedback Form on X (formerly Twitter)Share 2027 & 2028 Water Rate Online Feedback Form on LinkedinEmail 2027 & 2028 Water Rate Online Feedback Form link
Page last updated: 20 Aug 2026, 08:58 AM
Work directly with community members to ensure that community feedback influences the process and outcomes or decisions
Hillsboro’s Proposed Water Rates for 2027 & 2028 is currently at this stage
Hillsboro Water presented the proposed 2027 and 2028 water rate adjustments to the Utilities Commission at their monthly meeting.
August 18 – September 18, 2026
this is an upcoming stage for Hillsboro’s Proposed Water Rates for 2027 & 2028
During the official 30-day public input period, customers can provide feedback on the proposed 2027 and 2028 water rate adjustments by phone, email, online, in-person and mail, through social media, and at virtual and in person meetings. Please note, public comments related to the Water Department are accepted year-round.
September 23, 2026
this is an upcoming stage for Hillsboro’s Proposed Water Rates for 2027 & 2028
The Utilities Commission will host a virtual/in-person Water Rate Public Hearing to receive testimony from customers on the proposed 2027 and 2028 water rate adjustments.
October 13, 2026
this is an upcoming stage for Hillsboro’s Proposed Water Rates for 2027 & 2028
At their monthly meeting, the Utilities Commission will act on the proposed 2027 and 2028 water rate adjustments.
January 1, 2027
this is an upcoming stage for Hillsboro’s Proposed Water Rates for 2027 & 2028
If approved by the Utilities Commission, new water rates will take effect.
January 1, 2028
this is an upcoming stage for Hillsboro’s Proposed Water Rates for 2027 & 2028
If approved by the Utilities Commission, new water rates will take effect.
