Hillsboro Shelter Community Survey

Visite el Proyecto del Refugio de Hillsboro en español.

Take the Hillsboro Shelter Survey

The City of Hillsboro, Washington County, and Project Homeless Connect opened the Hillsboro Shelter in December 2025 to respond to urgent community needs. Now, we're requesting feedback on safety, livability, and communication with nearby residents & businesses. Please take the survey by August 31, 2026 to share your feedback.

Para realizar la encuesta en español, utilice el menú desplegable de la esquina superior derecha para cambiar el idioma. También, puede visitar el Proyecto de Refugio de Hillsboro en español para más información.

How to Request Shelter

Shelter placement is not location-specific and is based on individual needs and current availability.

To get on a waitlist for shelter in Washington County, community members can visit a day center, or contact Community Connect at 503-640-3263 or CommunityConnect@CAOWash.org.

About the Hillsboro Shelter

The Hillsboro Shelter near Winco & Dairy Creek Park opened in December 2025 to provide adults experiencing homelessness with a safe place to sleep, wrap-around support services, and pathways to long-term housing.

The City of Hillsboro and Washington County worked together to build & open the 75-bed facility to respond to the critical community need for year-round shelter and homelessness services. Project Homeless Connect (PHC) is managing ongoing operations and services. Take a peek inside the Hillsboro Shelter.

The Hillsboro Shelter is pet-friendly and offers:

Congregate sleeping spaces
Shelter pods for individuals or couples
24/7 trauma-informed staffing
Culturally-responsive support
Onsite meals, showers, and laundry facilities

The facility and ongoing operations are possible thanks to property & funding provided by the City of Hillsboro, funding provided by Washington County’s allocation of Metro's Supportive Housing Services Measure, and state and federal support.

Neighborhood Plan

The Hillsboro Shelter's Neighborhood Plan is an agreement made by Project Homeless Connect and Washington County to ensure the shelter location is a supportive neighbor and guide communication and collaborative problem-solving.

Nearby residents and businesses were invited to help develop the Plan and had the opportunity to review the draft and share feedback.

Community Engagement

In addition to the Neighborhood Plan, the City’s previous community engagement through stakeholder focus groups and a community-wide survey has informed:

Plans for the shelter's design, architecture, and amenities
Operator selection & qualifications

Prior to the shelter opening, project partners also shared information and answered questions during a virtual community meeting and open house event.

For more details on how community input helped shape the project, see the Details & Updates section below.

Ask Questions

We're inviting community members to ask us questions and sharing those questions and our responses below.

PHC Food Drive

Support neighbors in need and shelter guests by donating ready-to-eat, shelf-stable and/or non-perishable food items to PHC. Consider including vegan, vegetarian, dairy-free, and gluten-free options. Expired items will not be accepted.

Drop-Off Times: Wednesday through Sunday, 9 am to 5 pm

Location: Salvation Army Building, 1440 SE 21^st Ave, Hillsboro
(PHC's Temporary Access Center is at the far east end)

Requested items include:

Canned or packaged meat, fish, soups, beans, chili, ravioli, and fruit	Cereals, instant oatmeal, granola bars, and peanut butter
Instant meals: Ramen, cup noodles, easy mac, and rice packets	Coffee, tea, honey, sugar, and shelf-stable creamers
Snack items: Nuts, crackers, chips, and fruit, pudding, or jello cups	Shelf stable milk & milk alternatives, juices, vitamin & mineral fortified drinks