Year-Round Shelter
The City is leading with compassion to meet the needs of all members of our community by reducing homelessness through collaborative and proven solutions, including creating adequate options for year-round shelter with rapid pathways to housing.
To address the community's critical need for more shelter space and safe sleeping options, the City acquired property at the corner of SW 17th Avenue and TV Highway to create a future year-round shelter. The property currently includes ample greenspace, parking areas, and two vacant buildings.
Currently, the temporary Safe Rest Pods on SW 17th Avenue are providing safe sleeping spaces and support services at the site. The Safe Rest Pods will close at the end of October as we prepare the property for year-round shelter construction.
The portable pod shelters are owned by Washington County and will be moved to a new location to be determined by Washington County. Open Door HousingWorks will safely transition guests to an alternate shelter or housing.
See the Designs
July 2024 artist renderings include:
Updated community room designs
Images of indoor congregate sleeping spaces & shared bathrooms
A full design plan for the congregate shelter building
Individual pod shelter designs & expanded exterior plans
While the shelter's first design concepts were shared in January 2023, plans have been updated significantly under a design-build contract that aims to keep the project within budget as costs for labor and materials fluctuate.
Design and timeline are both subject to change as the project evolves.
Engaging Our Community
Ongoing community engagement began in spring 2022 with stakeholder focus groups and continued with a community-wide survey that closed in March 2024.
Community feedback will inform:
- Shelter design, architecture, and amenities
- Selection of a shelter operator
- Elements of the shelter's Good Neighbor Agreement
See the focus group and survey results, check out the updated project timeline, and ask us a question below.
The City is leading with compassion to meet the needs of all members of our community by reducing homelessness through collaborative and proven solutions, including creating adequate options for year-round shelter with rapid pathways to housing.
To address the community's critical need for more shelter space and safe sleeping options, the City acquired property at the corner of SW 17th Avenue and TV Highway to create a future year-round shelter. The property currently includes ample greenspace, parking areas, and two vacant buildings.
Currently, the temporary Safe Rest Pods on SW 17th Avenue are providing safe sleeping spaces and support services at the site. The Safe Rest Pods will close at the end of October as we prepare the property for year-round shelter construction.
The portable pod shelters are owned by Washington County and will be moved to a new location to be determined by Washington County. Open Door HousingWorks will safely transition guests to an alternate shelter or housing.
See the Designs
July 2024 artist renderings include:
Updated community room designs
Images of indoor congregate sleeping spaces & shared bathrooms
A full design plan for the congregate shelter building
Individual pod shelter designs & expanded exterior plans
While the shelter's first design concepts were shared in January 2023, plans have been updated significantly under a design-build contract that aims to keep the project within budget as costs for labor and materials fluctuate.
Design and timeline are both subject to change as the project evolves.
Engaging Our Community
Ongoing community engagement began in spring 2022 with stakeholder focus groups and continued with a community-wide survey that closed in March 2024.
Community feedback will inform:
- Shelter design, architecture, and amenities
- Selection of a shelter operator
- Elements of the shelter's Good Neighbor Agreement
See the focus group and survey results, check out the updated project timeline, and ask us a question below.
What questions do you have for us?
Please Note: Questions asked here may be published publicly along with their response from the City of Hillsboro. If you would like to ask your question privately, please visit the Who's Listening section of this page to find staff member contact information.
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Share Aside from the shelter and safe sleeping spaces, what other services will the shelter provide that would be working towards helping individuals obtain a job, permanent housing, get benefits, healthcare, etc. Are there coordinators on-site that are providing life-skill lessons? Are you partnering with any workforce development programs to teach trade skills to those able and willing? Do you have people to help individuals obtain ID's or apply for SNAP benefits or explain social security, medicaid, medicare, etc. to them? Is there going to be an on-site garden or greenhouse for individuals to learn and be able to grow their own food? Thank you for everything you're doing! on Facebook Share Aside from the shelter and safe sleeping spaces, what other services will the shelter provide that would be working towards helping individuals obtain a job, permanent housing, get benefits, healthcare, etc. Are there coordinators on-site that are providing life-skill lessons? Are you partnering with any workforce development programs to teach trade skills to those able and willing? Do you have people to help individuals obtain ID's or apply for SNAP benefits or explain social security, medicaid, medicare, etc. to them? Is there going to be an on-site garden or greenhouse for individuals to learn and be able to grow their own food? Thank you for everything you're doing! on Twitter Share Aside from the shelter and safe sleeping spaces, what other services will the shelter provide that would be working towards helping individuals obtain a job, permanent housing, get benefits, healthcare, etc. Are there coordinators on-site that are providing life-skill lessons? Are you partnering with any workforce development programs to teach trade skills to those able and willing? Do you have people to help individuals obtain ID's or apply for SNAP benefits or explain social security, medicaid, medicare, etc. to them? Is there going to be an on-site garden or greenhouse for individuals to learn and be able to grow their own food? Thank you for everything you're doing! on Linkedin Email Aside from the shelter and safe sleeping spaces, what other services will the shelter provide that would be working towards helping individuals obtain a job, permanent housing, get benefits, healthcare, etc. Are there coordinators on-site that are providing life-skill lessons? Are you partnering with any workforce development programs to teach trade skills to those able and willing? Do you have people to help individuals obtain ID's or apply for SNAP benefits or explain social security, medicaid, medicare, etc. to them? Is there going to be an on-site garden or greenhouse for individuals to learn and be able to grow their own food? Thank you for everything you're doing! link
Aside from the shelter and safe sleeping spaces, what other services will the shelter provide that would be working towards helping individuals obtain a job, permanent housing, get benefits, healthcare, etc. Are there coordinators on-site that are providing life-skill lessons? Are you partnering with any workforce development programs to teach trade skills to those able and willing? Do you have people to help individuals obtain ID's or apply for SNAP benefits or explain social security, medicaid, medicare, etc. to them? Is there going to be an on-site garden or greenhouse for individuals to learn and be able to grow their own food? Thank you for everything you're doing!
Jenny asked about 2 months agoThank you for your question and your interest in our Year-Round Shelter Project. You have shared many great ideas for services that could be very helpful for future shelter guests.
Year-round shelter services will include 24/7 onsite staff, housing navigation, and support services. Once open, the site will be operated by a nonprofit organization and funded by Supportive Services Metro Tax funds through Washington County.
Once an operator has been selected, the City of Hillsboro & Washington County will work with the shelter operator to determine the specific services and programs that could be offered onsite.
The shelter operator will be selected through a formal Request for Proposals process and informed by community feedback gathered through spring 2022 stakeholder focus groups and a community-wide survey that closed in March 2024. You can read the results of the focus groups and survey to see what community members listed as priority aspects of a shelter operator. The Request for Proposals process is expected to begin later this fall.
Updates will be shared here on Engage Hillsboro. We encourage you to sign up for our homelessness email newsletter to stay up to date on our progress.
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Share Why doesn’t community sleeping area provide doors, not curtains? They should lock and provide safety to occupants. on Facebook Share Why doesn’t community sleeping area provide doors, not curtains? They should lock and provide safety to occupants. on Twitter Share Why doesn’t community sleeping area provide doors, not curtains? They should lock and provide safety to occupants. on Linkedin Email Why doesn’t community sleeping area provide doors, not curtains? They should lock and provide safety to occupants. link
Why doesn’t community sleeping area provide doors, not curtains? They should lock and provide safety to occupants.
Lindjg asked 2 months agoThank you for your question.
The shelter design is still subject to change as the project evolves and the exact use of the space may also evolve based on the selected shelter operator.
Current plans for the year-round shelter include:
- Congregate sleeping areas with privacy curtains, and
- Individual shelter pods that offer more privacy.
Offering both congregate and non-congregate spaces will allow us to best meet the unique needs of future shelter guests. Some guests may prefer a door with a lock, while others may be more comfortable in a congregate environment or have medical needs that make it beneficial for them to be closer to shelter staff and fellow guests.
The shelter will have 24/7 onsite staff to ensure the safety of guests in both congregate and non-congregate sleeping areas. As planning continues, the project team will consider options for providing safe and/or locked storage for personal belongings.
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Share Will the current residents at the pods be placed somewhere else? If possible, do they have the option of relocating to where the pods will be placed while the permanent structures are being built? on Facebook Share Will the current residents at the pods be placed somewhere else? If possible, do they have the option of relocating to where the pods will be placed while the permanent structures are being built? on Twitter Share Will the current residents at the pods be placed somewhere else? If possible, do they have the option of relocating to where the pods will be placed while the permanent structures are being built? on Linkedin Email Will the current residents at the pods be placed somewhere else? If possible, do they have the option of relocating to where the pods will be placed while the permanent structures are being built? link
Will the current residents at the pods be placed somewhere else? If possible, do they have the option of relocating to where the pods will be placed while the permanent structures are being built?
Dancinggirl asked 2 months agoGreetings and thank you for your question!
As the Safe Rest Pods will close at the end of October, Open Door HousingWorks is making plans to safely transition each guest to an alternate shelter or housing arrangement.
Washington County is actively seeking a new location for the portable pod shelters, and until that location is selected and ready for guests, the pod shelters themselves will be stored at a Washington County property.
We will forward your question to Washington County and Open Door HousingWorks and add more details if they become available.
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Share When do you anticipate the housing will be completed? on Facebook Share When do you anticipate the housing will be completed? on Twitter Share When do you anticipate the housing will be completed? on Linkedin Email When do you anticipate the housing will be completed? link
When do you anticipate the housing will be completed?
Emma asked 3 months agoThank you for your question.
The year-round shelter is intended to meet basic shelter needs, but will not provide housing. The shelter will provide guests with a temporary safe place to sleep as well as wrap-around services that may help them begin their journey to stable housing.
Construction is expected to begin this winter (2024-2025) and the shelter is expected to open in winter 2025. The timeline is subject to change as the project evolves.
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Share A repeat question about the use of about 40% of the "shelter" site for parking. Why is there any parking in the plan? How many of those using the shelter will have automobiles or other vehicles requiring parking spaces?? And if there are a few users with vehicles, just across the street is the enormous MOST -EMPTY WinCo parking lot. Just take a look at the architect's rendering!! The underused WinCo parking lot is clearly illustrated. Use the entire property to provide the critically needed shelter units. Put the parking, if needed at all, across the street. on Facebook Share A repeat question about the use of about 40% of the "shelter" site for parking. Why is there any parking in the plan? How many of those using the shelter will have automobiles or other vehicles requiring parking spaces?? And if there are a few users with vehicles, just across the street is the enormous MOST -EMPTY WinCo parking lot. Just take a look at the architect's rendering!! The underused WinCo parking lot is clearly illustrated. Use the entire property to provide the critically needed shelter units. Put the parking, if needed at all, across the street. on Twitter Share A repeat question about the use of about 40% of the "shelter" site for parking. Why is there any parking in the plan? How many of those using the shelter will have automobiles or other vehicles requiring parking spaces?? And if there are a few users with vehicles, just across the street is the enormous MOST -EMPTY WinCo parking lot. Just take a look at the architect's rendering!! The underused WinCo parking lot is clearly illustrated. Use the entire property to provide the critically needed shelter units. Put the parking, if needed at all, across the street. on Linkedin Email A repeat question about the use of about 40% of the "shelter" site for parking. Why is there any parking in the plan? How many of those using the shelter will have automobiles or other vehicles requiring parking spaces?? And if there are a few users with vehicles, just across the street is the enormous MOST -EMPTY WinCo parking lot. Just take a look at the architect's rendering!! The underused WinCo parking lot is clearly illustrated. Use the entire property to provide the critically needed shelter units. Put the parking, if needed at all, across the street. link
A repeat question about the use of about 40% of the "shelter" site for parking. Why is there any parking in the plan? How many of those using the shelter will have automobiles or other vehicles requiring parking spaces?? And if there are a few users with vehicles, just across the street is the enormous MOST -EMPTY WinCo parking lot. Just take a look at the architect's rendering!! The underused WinCo parking lot is clearly illustrated. Use the entire property to provide the critically needed shelter units. Put the parking, if needed at all, across the street.
Charles asked 5 months agoThank you for your question regarding our Year-Round Shelter Project and for your patience as we gathered information to facilitate an informative response.
We included parking in the plan to accommodate shelter guests with vehicles, shelter staff, volunteers, and specialized service providers who may be onsite to provide housing navigation and other support services.
While the Winco parking lot is nearby, it is privately owned and therefore not available for use by the City of Hillsboro.
Our design-build recently team provided us with new preliminary design concepts, which indicate that we’ll have 28 parking spaces to accommodate staff, specialized service providers, volunteers, and up to 75 shelter guests, many of whom may own vehicles and depend on this transportation to go to work, run errands, or go to appointments. Please note that the artist renderings, designs, and plans are subject to change as the project evolves.
Our design-build team is working strategically to create a shelter that can meet the needs the Hillsboro community while also staying within our project budget.
To best meet the needs of shelter guests and staff, we’ll need to utilize some of the property for parking in addition to allowing space for bicycle racks, outdoor community spaces, a pet relief area, landscaping and fencing, garbage and recycling facilities, gardening, and exercise.
Thanks again, and we hope this information is helpful.
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Share What equity study was used to keep people safe and engaged? on Facebook Share What equity study was used to keep people safe and engaged? on Twitter Share What equity study was used to keep people safe and engaged? on Linkedin Email What equity study was used to keep people safe and engaged? link
What equity study was used to keep people safe and engaged?
Kee asked 4 months agoThank you for your question! We are not sure if we fully understand what you mean by equity study in this specific context - but we can share information on community engagement that is helping to inform the project.
Since spring 2022, the City has engaged the community to help shape the design & operation of the future Year-Round Shelter.
42 community members participated in the spring 2022 focus groups, and 455 respondents completed the online survey, including:
- People with lived experiences of homelessness
- Homelessness service providers
- Neighboring residents and businesses
- Dairy Creek Park visitors
- People who live, work, learn, and volunteer in Hillsboro
Feedback will inform shelter design & amenities, selection of a shelter operator, elements of the shelter's Neighborhood Agreement/Neighborhood Plan, and ongoing community engagement & communications.We did hear from the community that experience applying equity principles & non-discrimination practices should be priorities as we move forward toward selection of a shelter operator.
See the Spring 2024 Community Feedback Report for the detailed results or read the April 2024 news article for a summary of top themes we heard during engagement.
Thank you!
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Share I am wondering if you have engaged individuals who are homeless or have been homeless to help with the planning. They would seem to have valuable information and input as to how best help the clientele. on Facebook Share I am wondering if you have engaged individuals who are homeless or have been homeless to help with the planning. They would seem to have valuable information and input as to how best help the clientele. on Twitter Share I am wondering if you have engaged individuals who are homeless or have been homeless to help with the planning. They would seem to have valuable information and input as to how best help the clientele. on Linkedin Email I am wondering if you have engaged individuals who are homeless or have been homeless to help with the planning. They would seem to have valuable information and input as to how best help the clientele. link
I am wondering if you have engaged individuals who are homeless or have been homeless to help with the planning. They would seem to have valuable information and input as to how best help the clientele.
Sue asked 8 months agoThank you for your question!
In June 2022, selected groups of community members were invited to participate in focus groups to learn more about the project and provide feedback.
The first focus group was held at Open Door HousingWorks Day Center, which provides homelessness services just a mile from the planned shelter site. People with lived experiences of homelessness and homeless services providers were invited to share their thoughts in small groups, each with a dedicated facilitator and note taker.
The other two focus groups invited Dairy Creek park users, nearby businesses, and community members who work and live near the shelter site to provide input in the same small-group format. One was held in-person and the other was online.
The online survey that closed March 15 mirrored the feedback questions posed in the three focus groups.
Feedback from the focus groups and survey will be evaluated separately and as a whole to help inform project planning.
In October 2022, we published initial focus group feedback and online survey results here on Engage Hillsboro. This document also has more details and background information about the focus groups.
We’ll provide an updated community feedback report with the focus group input and the full online survey results in April.
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Share What’s going to happen when people inside the sleeping facility start stealing from each other? Is it going to be the police to deal with that? Or will you have your own way to deal with the theft that will occur? on Facebook Share What’s going to happen when people inside the sleeping facility start stealing from each other? Is it going to be the police to deal with that? Or will you have your own way to deal with the theft that will occur? on Twitter Share What’s going to happen when people inside the sleeping facility start stealing from each other? Is it going to be the police to deal with that? Or will you have your own way to deal with the theft that will occur? on Linkedin Email What’s going to happen when people inside the sleeping facility start stealing from each other? Is it going to be the police to deal with that? Or will you have your own way to deal with the theft that will occur? link
What’s going to happen when people inside the sleeping facility start stealing from each other? Is it going to be the police to deal with that? Or will you have your own way to deal with the theft that will occur?
Dvmomof3 asked almost 2 years agoA non-profit shelter operator will be selected to contract with Washington County to provide day to day staffing and operations of this facility once it is opened. This operator will be responsible for managing any conflict that arises within the facility and setting/enforcing program rules and standards. Law enforcement becomes involved if/when a violation of the law occurs. Shelter operators work closely and collaboratively with law enforcement partners whenever needed to support the safety of shelter staff, participants, and the neighborhood.
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Share Where are the pods going to be moved to? Or are they not going ti be utilized anymore. Seems like a waste of funds for those. on Facebook Share Where are the pods going to be moved to? Or are they not going ti be utilized anymore. Seems like a waste of funds for those. on Twitter Share Where are the pods going to be moved to? Or are they not going ti be utilized anymore. Seems like a waste of funds for those. on Linkedin Email Where are the pods going to be moved to? Or are they not going ti be utilized anymore. Seems like a waste of funds for those. link
Where are the pods going to be moved to? Or are they not going ti be utilized anymore. Seems like a waste of funds for those.
Dvmomof3 asked almost 2 years agoThanks for reaching out. The Safe Rest Pod structures currently in use at this site are owned by Washington County. When the temporary Safe Rest Pods on SW 17th Ave site concludes, Washington County will be removing these pod structures for use at another site within Washington County. The location of a future site for the pods has not yet been identified, but sites are being considered.
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Share Why are the communications with surrounding neighborhoods, limited to 2000 ft or 1 mile? When neighborhoods 1.5-2 miles away, and further, in all directions; have been dealing with illegal camping, vandalism, thievery, and filth, by candidates of this shelter; for years now. Why are we expected to learn of any developments- secondhand? on Facebook Share Why are the communications with surrounding neighborhoods, limited to 2000 ft or 1 mile? When neighborhoods 1.5-2 miles away, and further, in all directions; have been dealing with illegal camping, vandalism, thievery, and filth, by candidates of this shelter; for years now. Why are we expected to learn of any developments- secondhand? on Twitter Share Why are the communications with surrounding neighborhoods, limited to 2000 ft or 1 mile? When neighborhoods 1.5-2 miles away, and further, in all directions; have been dealing with illegal camping, vandalism, thievery, and filth, by candidates of this shelter; for years now. Why are we expected to learn of any developments- secondhand? on Linkedin Email Why are the communications with surrounding neighborhoods, limited to 2000 ft or 1 mile? When neighborhoods 1.5-2 miles away, and further, in all directions; have been dealing with illegal camping, vandalism, thievery, and filth, by candidates of this shelter; for years now. Why are we expected to learn of any developments- secondhand? link
Why are the communications with surrounding neighborhoods, limited to 2000 ft or 1 mile? When neighborhoods 1.5-2 miles away, and further, in all directions; have been dealing with illegal camping, vandalism, thievery, and filth, by candidates of this shelter; for years now. Why are we expected to learn of any developments- secondhand?
Wendy asked almost 2 years agoThanks for reaching out. A one-mile radius around a proposed shelter was found to be the most preferred distance for informing neighbors when the City of Hillsboro conducted a community survey on homelessness in October of 2021, prior to launching engagement for this site. Results of this survey can be seen on our Homelessness Initiatives Page. The mailed flyer to addresses within a one-mile radius was just the first step of engagement for this project. Creation and promotion of this page to keep the entire community informed was also launched, as well as use of print, email, and social media communication channels city wide.
In addition, a Good Neighbor Agreement will be in place prior to the opening of this facility. These agreements work to enhance neighborhood safety and livability while promoting access to services as well as fostering positive relationships between the shelter opertor, shelter participants, and neighbors. Community input gathered through three focus groups held in June 2022 and through the survey on this page will inform and refine the future Good Neighbor Agreement.
We invite you to take the survey on this page to share your thoughts.
Level of Engagement
Work directly with community members to ensure that community feedback influences the process and outcomes or decisions |
Who's Listening
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Community Services Program Coordinator
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Public Works Project Manger
Stay Informed!
- Sign up to receive monthly email updates on our Homelessness Initiatives.
- Visit the City's Shelters webpage to learn more.
Community Engagement Reports
Timeline
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Winter 2021- Spring 2022
Year-Round Shelter has finished this stage- Preliminary scope and estimating
- Launch Shelters webpage
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Spring - Summer 2022
Year-Round Shelter has finished this stage- Begin development review process
Engagement
- Mailing to 1 mile radius
- Business walk-around
- Stakeholder focus groups
- Online community survey/Engage Hillsboro Project launch
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Fall - Winter 2022
Year-Round Shelter has finished this stage- Architect firm selected through Request for Proposals Process
- Architect design kick-off
- Intergovernmental Agreement discussions begin with Washington County
- Temporary Safe Rest Pods open
Engagement
- Initial Community Feedback Report published
- Continued updates to community
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Spring - Summer 2023
Year-Round Shelter has finished this stage- Safe Rest Pods close
- Removal of Safe Rest Pods
- Federal & state funding request
Site visit with legislators & community partners
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Fall - Winter 2023-24
Year-Round Shelter has finished this stage- City Council authorizes a design-build contract Request for Proposals
- Launch of design-build contract Request for Proposals
- Safe Rest Pods reopen
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January - February 2024
Year-Round Shelter has finished this stage- Design-Build contractor selection
- Design-build team begins work
- Design-build programming workshop with stakeholders
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March 2024
Year-Round Shelter has finished this stage- March 15: Year-Round Shelter Survey closes
- Design-build contractor announcement
- Design phase begins
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Spring 2024
Year-Round Shelter has finished this stage -
Summer 2024
Year-Round Shelter is currently at this stage -
Fall 2024
this is an upcoming stage for Year-Round Shelter- Permitting
- Operator selection
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Winter 2024-25
this is an upcoming stage for Year-Round Shelter- Construction begins
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Spring/Summer 2025
this is an upcoming stage for Year-Round Shelter- Good Neighbor Agreement development
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Winter 2025
this is an upcoming stage for Year-Round Shelter- Shelter opens & welcomes first guests
Documents
- Early Site Concept Design (756 KB) (pdf)
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Community Outreach & Engagement
- Spring 2024 Community Feedback Report.pdf (238 KB) (pdf)
- Initial Community Feedback Report_October 2022.pdf (428 KB) (pdf)
- Focus Groups Presentation_2022.pdf (884 KB) (pdf)
- Year-Round Shelter Mailing Flyer.pdf (249 KB) (pdf)
- Dairy Creek Park Signs - English (88.2 KB) (pdf)
- Dairy Creek Park Signs - Spanish (126 KB) (pdf)
- City Council Presentations