Proposed Water Rates for 2023 & 2024

Share on Facebook Share on Twitter Share on Linkedin Email this link

Consultation has concluded

Water Rates Engagement: Summary & Feedback

Thank you for your time and participation in Hillsboro’s water rate setting process. The City of Hillsboro Utilities Commission – responsible for setting water rates – received 133 public comments during the 30-day public input period in September 2022. See a summary of customer input here.  

On October 11, 2022, the Utilities Commission approved 2023 and 2024 water rate increases for all customers. The Commission also provided several directives to be incorporated into the 2023 water rate cost-of-service study that address customer concerns expressed during the public input period. 

Thank you again for engaging with Hillsboro Water. Your input matters. We appreciate the opportunity to work with our customers to grow and improve our service. Please follow progress on the study and initiatives and continue to engage with Hillsboro Water on the water rates webpage.


The City of Hillsboro Water Department carefully manages drinking water rates and strives to ensure equity and affordability for all customers, including residential, commercial, and industrial users.

Water rates are designed so all customers pay their fair share based on how they use the City’s water system and how much water they use.

Beginning in 2023, water rates will be established and approved by the City of Hillsboro Utilities Commission for a two-year period. Setting water rates on a two-year schedule aligns with the City of Hillsboro’s recent move to a biennial budget, provides customers with more certainty about water rates adjustments, and supports Hillsboro Water’s long-term planning efforts.

Hillsboro Water is proposing water rate increases for all customers in 2023 and in 2024. Community members are invited to provide input on the proposed rates from now until September 30, 2022.

We know you may have questions, and we are here to answer them - together.

Please share your thoughts and input below.

Water Rates Engagement: Summary & Feedback

Thank you for your time and participation in Hillsboro’s water rate setting process. The City of Hillsboro Utilities Commission – responsible for setting water rates – received 133 public comments during the 30-day public input period in September 2022. See a summary of customer input here.  

On October 11, 2022, the Utilities Commission approved 2023 and 2024 water rate increases for all customers. The Commission also provided several directives to be incorporated into the 2023 water rate cost-of-service study that address customer concerns expressed during the public input period. 

Thank you again for engaging with Hillsboro Water. Your input matters. We appreciate the opportunity to work with our customers to grow and improve our service. Please follow progress on the study and initiatives and continue to engage with Hillsboro Water on the water rates webpage.


The City of Hillsboro Water Department carefully manages drinking water rates and strives to ensure equity and affordability for all customers, including residential, commercial, and industrial users.

Water rates are designed so all customers pay their fair share based on how they use the City’s water system and how much water they use.

Beginning in 2023, water rates will be established and approved by the City of Hillsboro Utilities Commission for a two-year period. Setting water rates on a two-year schedule aligns with the City of Hillsboro’s recent move to a biennial budget, provides customers with more certainty about water rates adjustments, and supports Hillsboro Water’s long-term planning efforts.

Hillsboro Water is proposing water rate increases for all customers in 2023 and in 2024. Community members are invited to provide input on the proposed rates from now until September 30, 2022.

We know you may have questions, and we are here to answer them - together.

Please share your thoughts and input below.

  • CLOSED: This survey has concluded.

    Hillsboro Water is proposing water rate increases for all customers in calendar year 2023 and in calendar year 2024. Setting water rates on a two-year schedule aligns with the City of Hillsboro’s recent move to a biennial budget, provides customers with more certainty about water rates adjustments, and supports Hillsboro Water’s long-term planning efforts.2022 rate: $42.50, proposed 2023 rate: $46.23, proposed 2024 rate: $50.34

    Residential Customers

    The proposed 2023 and 2024 water rate increases for a typical residential customer using 6,000 gallons a month include:

    • $3.73 on January 1, 2023 (from $42.50 to $46.23) – or 8.8%
    • $4.11 on January 1, 2024 (from $46.23 to $50.34) – or 8.9%


    About 91% of Hillsboro Water’s customers are residential. About 80% of those customers use about 6,000 gallons of water or less each month.


    Other Customer Categories

    The proposed 2023 and 2024 water rate increases for other customer categories are:

    Other Customer Categories

    Proposed Water Rate Increase for Calendar Year 2023

    Proposed Water Rate Increase for Calendar Year 2024

    Multi-Family Residential

    10.4%

    10.4%

    Non-Profit

    10.4%

    10.5%

    Public Entities

    10.4%

    10.5%

    Irrigation

    10.5%

    10.5%

    Fire Protection

    10.5%

    10.5%

    Industrial

    10.5%

    10.5%

    Commercial

    10.6%

    10.5%


    The actual percentage water rate increase on the water portion of a customer’s City utility bill may vary based on meter size and individual usage patterns.

    Community members are invited to provide input on the proposed rates from now until September 30, 2022.

    Consultation has concluded
    Share on Facebook Share on Twitter Share on Linkedin Email this link