Cookies help us to understand how you use our website so that we can provide you with the best experience when you are on our site. To find out more, read our privacy policy and cookie policy.
Manage Cookies
A cookie is information stored on your computer by a website you visit. Cookies often store your settings for a website, such as your preferred language or location. This allows the site to present you with information customized to fit your needs. As per the GDPR law, companies need to get your explicit approval to collect your data. Some of these cookies are ‘strictly necessary’ to provide the basic functions of the website and can not be turned off, while others if present, have the option of being turned off. Learn more about our Privacy and Cookie policies. These can be managed also from our cookie policy page.
Strictly necessary cookies(always on):
Necessary for enabling core functionality. The website cannot function properly without these cookies. This cannot be turned off. e.g. Sign in, Language
Analytics cookies:
Analytical cookies help us to analyse user behaviour, mainly to see if the users are able to find and act on things that they are looking for. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. Tools used: Google Analytics
Social media cookies:
We use social media cookies from Facebook, Twitter and Google to run Widgets, Embed Videos, Posts, Comments and to fetch profile information.
Share on FacebookShare on TwitterShare on LinkedinEmail this link
Consultation has concluded
Water Rates Engagement: Summary & Feedback
Thank you for your time and participation in Hillsboro’s water rate setting process. The City of Hillsboro Utilities Commission – responsible for setting water rates – received 133 public comments during the 30-day public input period in September 2022. See a summary of customer input here.
On October 11, 2022, the Utilities Commission approved 2023 and 2024 water rate increases for all customers. The Commission also provided several directives to be incorporated into the 2023 water rate cost-of-service study that address customer concerns expressed during the public input period.
Thank you again for engaging with Hillsboro Water. Your input matters. We appreciate the opportunity to work with our customers to grow and improve our service. Please follow progress on the study and initiatives and continue to engage with Hillsboro Water on the water rates webpage.
The City of Hillsboro Water Department carefully manages drinking water rates and strives to ensure equity and affordability for all customers, including residential, commercial, and industrial users.
Water rates are designed so all customers pay their fair share based on how they use the City’s water system and how much water they use.
Beginning in 2023, water rates will be established and approved by the City of Hillsboro Utilities Commission for a two-year period. Setting water rates on a two-year schedule aligns with the City of Hillsboro’s recent move to a biennial budget, provides customers with more certainty about water rates adjustments, and supports Hillsboro Water’s long-term planning efforts.
Hillsboro Water is proposing water rate increases for all customers in 2023 and in 2024. Community members are invited to provide input on the proposed rates from now until September 30, 2022.
We know you may have questions, and we are here to answer them - together.
Please share your thoughts and input below.
Water Rates Engagement: Summary & Feedback
Thank you for your time and participation in Hillsboro’s water rate setting process. The City of Hillsboro Utilities Commission – responsible for setting water rates – received 133 public comments during the 30-day public input period in September 2022. See a summary of customer input here.
On October 11, 2022, the Utilities Commission approved 2023 and 2024 water rate increases for all customers. The Commission also provided several directives to be incorporated into the 2023 water rate cost-of-service study that address customer concerns expressed during the public input period.
Thank you again for engaging with Hillsboro Water. Your input matters. We appreciate the opportunity to work with our customers to grow and improve our service. Please follow progress on the study and initiatives and continue to engage with Hillsboro Water on the water rates webpage.
The City of Hillsboro Water Department carefully manages drinking water rates and strives to ensure equity and affordability for all customers, including residential, commercial, and industrial users.
Water rates are designed so all customers pay their fair share based on how they use the City’s water system and how much water they use.
Beginning in 2023, water rates will be established and approved by the City of Hillsboro Utilities Commission for a two-year period. Setting water rates on a two-year schedule aligns with the City of Hillsboro’s recent move to a biennial budget, provides customers with more certainty about water rates adjustments, and supports Hillsboro Water’s long-term planning efforts.
Hillsboro Water is proposing water rate increases for all customers in 2023 and in 2024. Community members are invited to provide input on the proposed rates from now until September 30, 2022.
We know you may have questions, and we are here to answer them - together.
Hillsboro Water is proposing water rate increases for all customers in calendar year 2023 and in calendar year 2024. Setting water rates on a two-year schedule aligns with the City of Hillsboro’s recent move to a biennial budget, provides customers with more certainty about water rates adjustments, and supports Hillsboro Water’s long-term planning efforts.
Residential Customers
The proposed 2023 and 2024 water rate increases for a typical residential customer using 6,000 gallons a month include:
$3.73 on January 1, 2023 (from $42.50 to $46.23) – or 8.8%
$4.11 on January 1, 2024 (from $46.23 to $50.34) – or 8.9%
About 91% of Hillsboro Water’s customers are residential. About 80% of those customers use about 6,000 gallons of water or less each month.
Other Customer Categories
The proposed 2023 and 2024 water rate increases for other customer categories are:
Other Customer Categories
Proposed Water Rate Increase for Calendar Year 2023
Proposed Water Rate Increase for Calendar Year 2024
Multi-Family Residential
10.4%
10.4%
Non-Profit
10.4%
10.5%
Public Entities
10.4%
10.5%
Irrigation
10.5%
10.5%
Fire Protection
10.5%
10.5%
Industrial
10.5%
10.5%
Commercial
10.6%
10.5%
The actual percentage water rate increase on the water portion of a customer’s City utility bill may vary based on meter size and individual usage patterns.
Community members are invited to provide input on the proposed rates from now until September 30, 2022.
Consultation has concluded
Share on FacebookShare on TwitterShare on LinkedinEmail this link
Signup Banner
Level of Engagement
Involve: Work directly with community members to ensure that community feedback influences the process and outcomes or decisions
Proposed Water Rates for 2023 & 2024 has finished this stage
Hillsboro Water presented the proposed 2023 and 2024 water rate adjustments to the Utilities Commission at their monthly meeting.
September 1-30, 2022
Proposed Water Rates for 2023 & 2024 is currently at this stage
During the official 30-day public input period, customers can provide feedback on the proposed 2023 and 2024 water rate adjustments by phone, email, online, in-person and mail, through social media, and at virtual and in person meetings.
September 13, 2022
this is an upcoming stage for Proposed Water Rates for 2023 & 2024
this is an upcoming stage for Proposed Water Rates for 2023 & 2024
The Utilities Commission will host a virtual/in-person Water Rate Public Hearing to receive testimony from customers on the proposed 2023 and 2024 water rate adjustments.
October 11, 2022
this is an upcoming stage for Proposed Water Rates for 2023 & 2024
At their monthly meeting, the Utilities Commission will review public feedback, and act on the proposed 2023 and 2024 water rate adjustments.
January 1, 2023
this is an upcoming stage for Proposed Water Rates for 2023 & 2024
If approved by the Utilities Commission, new water rates will take effect.
January 1, 2024
this is an upcoming stage for Proposed Water Rates for 2023 & 2024
If approved by the Utilities Commission, new water rates will take effect.