About Water Rates

Hillsboro Water carefully manages drinking water rates and strives to ensure equity and affordability for all customers. Water rates are designed so all customers pay their fair share based on how they use the City’s water system and how much water they use.

Beginning in 2023, water rates will be established and approved by the City of Hillsboro Utilities Commission for a two-year period. Setting water rates on a two-year schedule aligns with the City of Hillsboro’s recent move to a biennial budget, provides customers with more certainty about water rates adjustments, and supports Hillsboro Water’s long-term planning efforts.

Utility Bill Assistance

The City of Hillsboro is committed to helping customers in need. If you are having trouble paying your utility bill, visit the City’s Utility Assistance webpage or call 503-681-6163 to see if you qualify for a flexible payment plan or bill relief options.

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